Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website operated by Cohlay (DIFC-registered entity)("Cohlay", "we", "us" or "our"), including any sub-pages, forms, or digital services made available via this website (the "Site").

These Terms apply to all visitors, prospective partners, enquirers, and applicants who use the Site or submit information through it. If you do not agree to these Terms, please do not use the Site.

We may update these Terms from time to time. The effective date at the top of this page reflects the most recent version. Continued use of the Site after any update constitutes acceptance of the revised Terms.

This Site is provided for informational and business development purposes. Nothing on this Site constitutes an offer of regulated services, financial advice, investment advice, or a contractual commitment of any kind unless confirmed in a separate written agreement signed by an authorised representative of Cohlay.

You agree not to:

• Use the Site for any unlawful purpose or in breach of applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the Site or its underlying systems.
• Transmit any harmful, offensive, or misleading content via the Site.
• Reproduce, distribute, or commercially exploit any content on the Site without our prior written consent.
• Use automated tools (scrapers, crawlers, bots) to extract data from the Site.

All content on this Site — including text, graphics, logos, design, code, and interactive elements — is the intellectual property of Cohlay or its licensors and is protected by applicable copyright, trade mark, and intellectual property laws.

You may view and print pages from the Site for your own personal, non-commercial reference only. All other use requires our express prior written consent.

The Cohlay name, logo, and product names are trade marks of Cohlay. Nothing on this Site grants any licence to use them without our written permission.

When you submit information through any form on this Site — including contact, partnership enquiry, or internship application forms — you are voluntarily providing that information to Cohlay for the purpose of responding to your enquiry or application.

By submitting a form, you confirm that:

• The information you provide is accurate and not misleading.
• You have the right to share any personal information you include.
• You consent to Cohlay retaining and processing that information for the purposes described in these Terms and our Privacy Notice.

We will not share your personal information with third parties for their own marketing purposes. We may share it with trusted service providers who assist us in operating the Site or our business, subject to appropriate confidentiality obligations.

Cohlay uses AI-enabled tools and services to assist with business operations, including the review, categorisation, and processing of information submitted through this Site. These may include, but are not limited to, AI-assisted communication tools, document analysis, and operational intelligence platforms.

By submitting any information through this Site — whether through a contact form, enquiry form, internship application, or any other input mechanism — you acknowledge and consent to the following:

• Your submission, including any personal data it contains, may be processed by or through AI-enabled tools used by Cohlay.
• Such processing may include reading, categorising, summarising, or otherwise analysing the content of your submission to assist Cohlay staff in responding to you.
• Cohlay remains the data controller and is responsible for ensuring that any AI tools it uses handle your information in accordance with applicable data protection laws.
• AI tools used by Cohlay are operated under commercial agreements that include data protection and confidentiality obligations. Your data is not used to train third-party AI models without your separate explicit consent.
• You may request that your submission be excluded from AI-assisted processing by clearly stating this in your message. In such cases, your submission will be reviewed manually, which may result in a longer response time.

This consent is limited to the operational use of your submission by Cohlay and does not extend to any onward sale, licensing, or commercial use of your personal data.

Cohlay is committed to handling personal data responsibly and in accordance with applicable data protection legislation, including the DIFC Data Protection Law (DIFC Law No. 5 of 2020) and any applicable federal UAE data protection laws.

Personal data collected via this Site will be used only for the purposes for which it was submitted and as described in these Terms. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, loss, or destruction.

You have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise any data rights, please contact us at admin@cohlay.com.

Personal data submitted via this Site may be stored on servers located within the UAE or in cloud infrastructure with appropriate data residency controls. We do not transfer personal data outside of jurisdictions that provide an adequate level of data protection without appropriate safeguards.

The Site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Cohlay makes no warranties or representations, express or implied, regarding the accuracy, completeness, reliability, or fitness for any particular purpose of the content on this Site.

Nothing on this Site constitutes financial, investment, legal, tax, or regulatory advice. Any information about our platform, services, or capabilities is for general information purposes only and does not represent a contractual commitment.

To the fullest extent permitted by law, Cohlay shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to use this Site or any content herein, even if we have been advised of the possibility of such damages.

We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.

This Site may contain links to third-party websites or resources. These links are provided for convenience only. Cohlay does not endorse, control, or accept responsibility for the content, privacy practices, or terms of any third-party site. Your use of third-party sites is at your own risk.

Certain information about the Cohlay platform — including product functionality, architecture, commercial terms, and technical capabilities — is confidential and proprietary. Information disclosed by Cohlay during any demonstration, discussion, or engagement is shared in confidence and must not be disclosed to third parties without our prior written consent.

If you receive access to any platform demonstration, technical materials, or commercial information from Cohlay, you agree to treat such information as confidential and to use it only for the purpose for which it was shared.

These Terms are governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC). Any dispute arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the DIFC Courts.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

If you have any questions about these Terms, wish to exercise your data rights, or wish to request exclusion from AI-assisted processing, please contact us at: